Covid-19 Procedures

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Coronavirus (COVID-19) Updates

Working in conjunction with our various states re-opening plans and using Federal, State and Local guidance, we have been working of for the past 45 days on new operating procedures that meet or exceed requirements in order to provide you with the safest and best possible vacation experiences.

We have taken every step possible to ensure your stay healthy and safe during your time with us. But we won’t be successful without your help. If you or anyone in your party is sick, please do not travel. If you are traveling, please consider the following:


S = Serious: I recognize the coronavirus is a serious public health issue that impacts all of us.

A = Attentive: I will pay attention to and abide by the health regulations required of all residents and visitors in areas I am traveling to, even if these are not the same as the regulations in my home region.

F = Future-focused: I realize the COVID-19 pandemic will be prevalent for the foreseeable future, so I will help ensure no further spread of the virus. I will take the preparations needed to help ensure my time in the destination is safe and responsible including considering the impact my activities have on the natural and human resources.

E = Everyone: Everyone is responsible for his/her own safety and that of their families. The burden of health is on oneself. While participating in visitor experiences, I will exercise the precautions and considerations requested by the property or business.

Rules, regulations and procedures are, in some cases, state specific. For the resort you are traveling to, please review the following information carefully.


Important things to be aware of during your upcoming visit

A number of states have issued travel restrictions. The situation is rapidly changing. For national travel information, please visit

InnSeason Resorts Falls at Ogunquit – Opened Friday June 5th

Effective July 3rd, out of state visitors will be required to attest to one of the following safety options:

  1. I have received a negative test result for COVID-19 on a specimen taken no later than 72 hours prior to my arrival, consistent with Maine CDC guidance.
    • Certificate of Compliance is required (PDF)
    • Official form is also in your Confirmation email 


  1. I will quarantine for 14 days upon arrival in Maine or for the duration of the stay;


  1. I have completed a 14-day quarantine in Maine prior to my stay.
  2. For more information:
  •  Exempt from above:
    1. Guest visiting from Maine, Connecticut, New York, New Jersey, New Hampshire and Vermont.


InnSeason Resorts Pollard Brook – Opened Friday June 5th




Effective August 1, 2020, all visitors and returning residents entering Massachusetts must follow new travel orders. We strongly urge you to review the information on this order located at:

All visitors entering Massachusetts, including returning residents, who do not meet an exemption, are required to:

  • Complete the Massachusetts Travel Form prior to arrival, unless you are visiting from a lower-risk state designated by the Department of Public Health. The form is found at
  • Quarantine for 14 days or produce a negative COVID-19 test result that has been administered up to 72-hours prior to your arrival in Massachusetts.

If your COVID-19 test result has not been received prior to arrival, visitors, and residents must quarantine until they receive a negative test result. Failure to comply may result in a $500 fine per day.

Lower-risk States: Connecticut, Hawaii, Maine, New Hampshire, New Jersey, New York, Rhode Island, Vermont

Additional State of Massachusetts Travel Planning may be found at   






Please note that Day Use privileges, at all resorts, are suspended until further notice. We will reevaluate this as the rules and restrictions around travel, during Covid-19, change.

Please do not travel to the resort expecting to park and/or use the facilities for the day as you will be turned away.